Marketing Trends to Watch for in 2024

Guest Column: Mark Titus, AVP, Nippon Paint India (Decorative Division) writes how 2024 will be lead by Immersive Experiences, Hyperpersonalisation, Community Building and Micro-Influencer Marketing

by Mark Titus
Published - January 24, 2024
3 minutes To Read
Marketing Trends to Watch for in 2024

As we approach 2024, having gained valuable insights in 2023, it's evident that thrilling times lie ahead. The paint industry is making significant strides in various domains such as technology, sustainability, consumer experiences, logistics, and beyond. Here are some upcoming marketing trends to keep an eye on in the forthcoming year:

Hyper-Personalization

Brands can harness the power of AI and data analytics to tailor customer experiences, offering unique journeys. This involves crafting individualized product suggestions, launching targeted marketing campaigns, and delivering pertinent content based on each person's preferences. For example, utilizing artificial intelligence, customers’ past purchases, browsing history, and preferences can be examined to recommend personalized paint options that precisely align with one’s style and requirements.

Immersive Experiences


The metaverse and AR/VR technologies presented opportunities for us to connect with consumers and other stakeholders through immersive and interactive experiences. Our vision would be focused on creating an enhanced virtual experience with various paint colors on walls in real-time, providing personalized paint consultations from experts within a virtual environment, or exploring a 3D showroom highlighting the latest paint trends and innovations. These technologies have the potential to transform how consumers perceive and engage with brands, resulting in heightened brand awareness, increased engagement, and ultimately, elevated sales.

Sustainable and Ethical Marketing

As consumers become more conscious of their environmental impact, they are increasingly seeking out paint brands that share their values. This presents a significant opportunity for brands to differentiate themselves by highlighting their commitment to sustainability. They can do this by implementing environmental initiatives to reduce waste and emissions and by adopting responsible manufacturing processes.

Data-Driven Content Marketing

To capture the attention and drive engagement among today's audience, paint brands need to move beyond traditional methods and embrace data-driven content strategies. Harnessing behaviour analytics, customer preference mapping, and targeted campaigns leveraging customer data to comprehend preferences and pain points. Creating content that is specifically tailored to meet these needs becomes critical. The imperative lies in developing appropriate content that not only captures attention but also stimulates engagement. This includes the use of interactive formats, short videos, and personalised storytelling.

Community Building

Fostering online communities around painting and home improvement can build brand loyalty and drive customer engagement. By creating dedicated online forums, social media groups, and engaging live events, brands foster a sense of belonging and connection among like-minded individuals. This positive community experience strengthens brand loyalty and encourages ongoing engagement, ultimately leading to increased brand advocacy and long-term customer relationships.

Micro-Influencer Marketing

In today's marketing landscape, partnering with micro-influencers has become far more effective than relying solely on traditional celebrity endorsements. These micro-influencers, with their dedicated and loyal followings, possess a strong connection to their target audience, fostering an environment of trust and authenticity. This allows brands to reach a more targeted demographic and leverage the influencer's expertise and genuine passion for the product. Unlike celebrity endorsements, which can feel impersonal and disconnected, micro-influencer partnerships offer a more organic and relatable approach, leading to more impactful recommendations and ultimately, stronger brand engagement and conversions.

In short, it is the overall brand experience that brands should consider while crafting their marketing strategies to resonate with their target consumers’ values and expectations. A seamless online shopping experience, integrating online and offline marketing initiatives necessitates consistent branding across all consumer touchpoints, social media engagement, targeted online advertising as well as in-store.

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