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Swiggy launches pick up and drop service ‘Swiggy Go’; expands Swiggy Stores to more cities

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Toru Hasegawa, Managing Director, System Sales Division, Panasonic

Swiggy Go enables every consumer, micro & small business in the city with the convenience of Swiggy’s delivery through the fastest intra-city pick-up and drop network Swiggy Stores expands to Bengaluru and Hyderabad

Following the launch of Swiggy Stores earlier in the year, Swiggy, India’s leading on-demand delivery platform, today announced another major step in its vision of offering unparalleled convenience to consumers with the launch of ‘Swiggy Go’. Launched across Bangalore, Swiggy Go is an instant pick up and drop service to send packages anywhere in the city. Like Swiggy Stores, Go will be part of the Swiggy app.

With a promise to offer delivery convenience to every consumer in the city, Go can be used to pick up and drop off laundry, get forgotten keys, send lunch boxes from home to office or even deliver documents or parcels to clients. With a laser-sharp focus on enabling convenience and saving time, backed by its strong in-house technology and the country’s largest active delivery fleet, Swiggy is naturally placed in a position to offer the best service to consumers at a very affordable price.

Commenting on the launch of Swiggy Go and phased expansion of Swiggy Stores, Sriharsha Majety, CEO, Swiggy, said, “Swiggy’s vision is to elevate the quality of life of urban consumers by offering unparalleled convenience. After enabling this with food delivery for five years and stores across the city with Swiggy Stores, Go will open the Swiggy delivery superpower to all consumers in the city.”

“Bangalore will be the first city in the country to experience Swiggy do the last-mile delivery for everything, not just food. By 2020, we will expand Swiggy Go to over 300 cities and Swiggy Stores to all the major metros, ushering in a new era of convenience for consumers across India,” he added.

Swiggy also announced the phased roll-out of its on-demand delivery service Swiggy Stores for consumers to order from every store in Bengaluru and Hyderabad.

In just six months since its launch in Gurugram, Swiggy Stores is already operating at a significant scale even when compared to Swiggy’s food delivery volumes in the city, with plenty of headroom for growth. Adding new stores every day, Swiggy has increased the reach and revenue stream of its partners, with many choosing to expand their business after witnessing the growth through Swiggy Stores.

After the tremendous success in Gurugram, Swiggy Stores will now deliver from stores in ten categories which include Fruits and Vegetables, Kiranas and Supermarkets, Meat stores and Pharmacies.

In Bangalore, Swiggy will deliver from any store, including more than 300 best-in-class merchant-partners like Godrej Nature’s Basket, Nilgiri’s, Organic World, Heads Up For Tails and Nandu’s Chicken. In Hyderabad which will launch in two weeks, Swiggy has tied up with close to 200 merchant-partners like Ratnadeep, Ghanshyam, Sneha Chicken, Yellow and Greens and 24 Organic Mantra in addition to delivering from any store a customer chooses in the city.

Both cities will deliver from national partners like Easyday, Heritage Fresh, Spar, Apollo Pharmacy, Healthkart, Ferns N Petals, Licious and FreshToHome.

All the deliveries for Swiggy Go and Stores will be made by Swiggy’s dedicated fleet. This will give Swiggy’s delivery partners access to an additional avenue for income. All delivery partners engage with Swiggy on a principle to principle basis and receive life insurance, medical and accident coverage.

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